Shipping policy

DELIVERY

  • Delivery charges will apply for each location, each day.

  • Delivery to addresses within Hong Kong Island and Kowloon only (excluding New Territories, all outlying islands or any PO boxes).

  • Free delivery to one location point for order of 42pcs or above.

  • After the products have left our premises, we are not responsible for any damage to the product.

  • You are liable to the condition of the product upon receipt.

  • You are responsible for providing a legitimate or accurate address that allows for deliveries. You will be liable for any delays, additional charges, or other losses as a result of inaccuracy of address or your failure to receive delivery for whatever reason. 

  • You are responsible for providing a legitimate or accurate address to Hong Kong Island or Kowloon only. If addresses provided are not within these location zones, we have the right to cancel the order.

  • If there are any changes to the delivery date and/or time, you are responsible to notify us at least 3 business days in advance. We will try to make the changes; however, we cannot guarantee changes as it is dependent on availability of product.

  • If there are any changes to the delivery address or contact details, you are responsible to notify us as soon as possible. Only when you receive a reply from us, will this be considered a receipt of your notification of change. Any unsuccessful delivery as a result of incorrect or incomplete delivery information provided may subject you to additional charges should re-delivery be required.

  • There will be no delivery or pick up services during typhoon signal number 8, black rainstorm or during weather conditions that may be at risk to the products or any person delivering your products and we shall be entitled to hold your delivery until we consider it safe to do so. We will contact you on alternate arrangements.

  • We will not be liable for any performance, delays or failure to deliver by causes beyond our control, including but not limited to acts of fire, bad weather, unusual traffic delays, interruption or suspension of means of communication and/or transport, accident, riot, war, government intervention, embargoes, strikes, labor difficulties, equipment failure.

  • If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept signature by such person as an evidence of delivery and fulfillment of your order by us. You also accept assumption of risk and responsibility in the same way.

  • You will be notified on delays or failure of delivery.